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Swiss reference letter code

„Verhalten gegenueber Vorgesetzten, Kollegen und externen Partnern war jederzeit absolut vorbildlich“

What this German phrase in your Swiss Arbeitszeugnis (employment reference letter) really says about you – and which grade it hides.

Literal translation vs. real meaning

Literal translation (what DeepL tells you)

“...behaviour towards superiors, colleagues and external partners was at all times absolutely exemplary...”

What Swiss HR actually reads

Reflects outstanding social conduct across all hierarchical levels including external partners (grade 5 on the Swiss 1-6 scale).

Hidden rating

Good (Grade 5.0)

German rating: Gut (Note 5.0)

5.0
Swiss grade (1–6, 6 = best)

What it means in detail

This formulation follows the exact required hierarchy and explicitly includes external business partners. Under the principle of goodwill (art. 330a CO), describing conduct as exemplary across all groups indicates high social competence. It corresponds to a strong grade 5.0.

How to fix it

To upgrade the text to the maximum grade (6.0), the wording can be strengthened by adding terms like "stets" or "jederzeit hervorragend".

Suggested wording (German, for your HR department)

Zur Aufwertung auf die Bestnote (6.0) kann die Formulierung verstärkt werden, z.B. durch Einfügen von „stets“ oder „jederzeit hervorragend“.

One good phrase ≠ a good certificate

Swiss employers often hide weaknesses elsewhere – in the conduct section, in the closing statement or through omissions (“telling silence”). Check whether the rest of your letter keeps up.

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Relevant court decision

Telling silence & social conduct

Verwaltungsgericht ZH VB.2019.00365 vom 9. Mai 2020, E. 2.4

The Administrative Court of the Canton of Zurich describes the practice of “telling silence” (beredtes Schweigen): if a quality that would normally be mentioned is left out, the reader concludes that it is missing. Leaving out one group of people when describing conduct (e.g. superiors) is generally read as a hint at negative behaviour.

„Darunter gehört, wenn etwa bei der Verhaltensbeurteilung nur das Verhalten zu Mitarbeitern und Kunden erwähnt wird, nicht aber jenes zu Vorgesetzten.“

Unofficial translation: “This includes, for example, a conduct assessment that mentions behaviour towards co-workers and customers, but not towards superiors.”

Read the full decision (German)

Related phrases

Decode your entire reference letter

Upload your Arbeitszeugnis and get your overall Swiss grade, the number of issues found and a short legal assessment – explained in English.

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Read this entry in German: Bedeutung von „Verhalten gegenueber Vorgesetzten, Kollegen und externen Partnern war jederzeit absolut vorbildlich“