„Gegenüber unseren Kunden und Vorgesetzten“
What this German phrase in your Swiss Arbeitszeugnis (employment reference letter) really says about you – and which grade it hides.
Literal translation vs. real meaning
Literal translation (what DeepL tells you)
“...towards our clients and superiors...”
What Swiss HR actually reads
By deliberately omitting colleagues from the conduct section, it is clear the employee was an egotistical lone wolf who caused friction in the team (grade 5 on the Swiss 1-6 scale).
Hidden rating
Good (grade 5.0)
German rating: Gut (Note 5.0)
What it means in detail
Standard Swiss conduct statements list superiors, colleagues, and clients in that order or include all three. Omitting peers tells HR readers that interpersonal relations within the team were troubled.
How to fix it
To upgrade the reference to a top grade (6.0), the wording can be strengthened, for example by inserting "stets" or "jederzeit hervorragend".
Suggested wording (German, for your HR department)
Zur Aufwertung auf die Bestnote (6.0) kann die Formulierung verstärkt werden, z.B. durch Einfügen von „stets“ oder „jederzeit hervorragend“.
One good phrase ≠ a good certificate
Swiss employers often hide weaknesses elsewhere – in the conduct section, in the closing statement or through omissions (“telling silence”). Check whether the rest of your letter keeps up.
Check your whole certificate freeRight to a full reference letter
BGE 129 III 177
The leading Federal Supreme Court decision on the employee’s statutory right to a full (qualified) reference letter: it must address both performance and conduct.
Read the full decision (German)„Ein qualifiziertes Arbeitszeugnis (Art. 330a Abs. 1 OR) muss sich sowohl zu den Leistungen wie auch zum Verhalten des Arbeitnehmers aussprechen.“
Unofficial translation: “A qualified reference letter (Art. 330a para. 1 CO) must address both the performance and the conduct of the employee.”
Related phrases
Decode your entire reference letter
Upload your Arbeitszeugnis and get your overall Swiss grade, the number of issues found and a short legal assessment – explained in English.
Check your whole certificate freeRead this entry in German: Bedeutung von „Gegenüber unseren Kunden und Vorgesetzten“