A
Swiss reference letter code

„zur vollen Zufriedenheit“

What this German phrase in your Swiss Arbeitszeugnis (employment reference letter) really says about you – and which grade it hides.

Literal translation vs. real meaning

Literal translation (what DeepL tells you)

“...to our full satisfaction...”

What Swiss HR actually reads

This reflects a solid, average performance corresponding to grade 4.5 on the Swiss scale.

Hidden rating

Satisfactory

German rating: Befriedigend

4.5
Swiss grade (1–6, 6 = best)

What it means in detail

The absence of temporal qualifiers like "stets" (always) or "jederzeit" (at all times) signals that while the work was good overall, it was not consistently outstanding across all areas. In Swiss HR practice, omitting time qualifiers subtly lowers the overall rating.

How to fix it

Request changing it to "...erledigte die Aufgaben stets zur vollen Zufriedenheit..." to reach a solid grade 5.0.

Suggested wording (German, for your HR department)

Ändern in: "...erledigte die Aufgaben stets zur vollen Zufriedenheit..." für eine gute Note (5.0).

Hidden criticism detected (grade 4.5)

Under Art. 330a of the Swiss Code of Obligations (OR), a reference letter must be true but benevolent. Coded downgrades rarely come alone – the same letter often contains further codes or omissions.

Check your whole certificate free
Relevant court decision

Right to a full reference letter

BGE 129 III 177

The leading Federal Supreme Court decision on the employee’s statutory right to a full (qualified) reference letter: it must address both performance and conduct.

„Ein qualifiziertes Arbeitszeugnis (Art. 330a Abs. 1 OR) muss sich sowohl zu den Leistungen wie auch zum Verhalten des Arbeitnehmers aussprechen.“

Unofficial translation: “A qualified reference letter (Art. 330a para. 1 CO) must address both the performance and the conduct of the employee.”

Read the full decision (German)

Related phrases

Decode your entire reference letter

Upload your Arbeitszeugnis and get your overall Swiss grade, the number of issues found and a short legal assessment – explained in English.

Check your whole certificate free

Read this entry in German: Bedeutung von „zur vollen Zufriedenheit“