„zeigte die nötige Anpassungsfähigkeit“
What this German phrase in your Swiss Arbeitszeugnis (employment reference letter) really says about you – and which grade it hides.
Literal translation vs. real meaning
Literal translation (what DeepL tells you)
“...showed the necessary adaptability...”
What Swiss HR actually reads
The employee was a sycophant towards superiors who bowed to management but treated subordinates poorly (grade 3.0 on the Swiss 1-6 scale).
Hidden rating
Weak / Poor (grade 3.0)
German rating: Schwach / Mangelhaft (Note 3.0)
What it means in detail
Phrasing like "necessary adaptability" implies opportunistic behavior rather than genuine flexibility. Swiss HR reads this as a sign of someone who flatters superiors while acting ruthlessly toward lower-level staff. It is assigned a poor grade of 3.0.
How to fix it
Submit a written objection requesting the employer to replace this clause with a clearly positive formulation, such as "erledigte die Aufgaben stets zu unserer vollen Zufriedenheit".
Suggested wording (German, for your HR department)
Es wird empfohlen, beim Arbeitgeber schriftlich Einsprache zu erheben und die Ersetzung der Formulierung durch eine klar positive Leistungsklausel (z.B. „erledigte die Aufgaben stets zu unserer vollen Zufriedenheit“) zu verlangen.
Hidden criticism detected (grade 3.0)
Under Art. 330a of the Swiss Code of Obligations (OR), a reference letter must be true but benevolent. Coded downgrades rarely come alone – the same letter often contains further codes or omissions.
Check your whole certificate freeTelling silence & social conduct
Verwaltungsgericht ZH VB.2019.00365 vom 9. Mai 2020, E. 2.4
The Administrative Court of the Canton of Zurich describes the practice of “telling silence” (beredtes Schweigen): if a quality that would normally be mentioned is left out, the reader concludes that it is missing. Leaving out one group of people when describing conduct (e.g. superiors) is generally read as a hint at negative behaviour.
Read the full decision (German)„Darunter gehört, wenn etwa bei der Verhaltensbeurteilung nur das Verhalten zu Mitarbeitern und Kunden erwähnt wird, nicht aber jenes zu Vorgesetzten.“
Unofficial translation: “This includes, for example, a conduct assessment that mentions behaviour towards co-workers and customers, but not towards superiors.”
Related phrases
- zeigte für die Belange der Kunden VerständnisInsufficient (Grade 3.5)3.5
- bemühte sich stets um einen freundlichen Umgang mit der KundschaftWeak / Deficient (Grade 3.0)3.0
- bemühte sich um eine freundliche Betreuung der KundenWeak / Unsatisfactory (grade 3.0)3.0
- durch seine gesellige Art war er im Kollegenkreis sehr beliebtWeak / Deficient (Grade 3.0)3.0
Decode your entire reference letter
Upload your Arbeitszeugnis and get your overall Swiss grade, the number of issues found and a short legal assessment – explained in English.
Check your whole certificate freeRead this entry in German: Bedeutung von „zeigte die nötige Anpassungsfähigkeit“