A
Swiss reference letter code

„Verhalten gegenüber der Geschäftsleitung war jederzeit vorbildlich“

What this German phrase in your Swiss Arbeitszeugnis (employment reference letter) really says about you – and which grade it hides.

Literal translation vs. real meaning

Literal translation (what DeepL tells you)

“...behavior towards the executive management was exemplary at all times...”

What Swiss HR actually reads

This shows a good relationship with superiors, but omitting conduct toward subordinates signals an authoritarian or poor leadership style.

Hidden rating

Good (Grade 5.0)

German rating: Gut (Note 5.0)

5.0
Swiss grade (1–6, 6 = best)

What it means in detail

While the relationship with top management is praised, selective praise creates a negative impression regarding team management. In Swiss HR practice, selectively omitting subordinates highlights poor leadership behavior.

How to fix it

To achieve a top grade (6.0), the phrasing should be expanded and strengthened, for example by inserting words such as "stets" or "jederzeit hervorragend" regarding all professional relationships.

Suggested wording (German, for your HR department)

Zur Aufwertung auf die Bestnote (6.0) kann die Formulierung verstärkt werden, z.B. durch Einfügen von „stets“ oder „jederzeit hervorragend“.

One good phrase ≠ a good certificate

Swiss employers often hide weaknesses elsewhere – in the conduct section, in the closing statement or through omissions (“telling silence”). Check whether the rest of your letter keeps up.

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Relevant court decision

Telling silence & social conduct

Verwaltungsgericht ZH VB.2019.00365 vom 9. Mai 2020, E. 2.4

The Administrative Court of the Canton of Zurich describes the practice of “telling silence” (beredtes Schweigen): if a quality that would normally be mentioned is left out, the reader concludes that it is missing. Leaving out one group of people when describing conduct (e.g. superiors) is generally read as a hint at negative behaviour.

„Darunter gehört, wenn etwa bei der Verhaltensbeurteilung nur das Verhalten zu Mitarbeitern und Kunden erwähnt wird, nicht aber jenes zu Vorgesetzten.“

Unofficial translation: “This includes, for example, a conduct assessment that mentions behaviour towards co-workers and customers, but not towards superiors.”

Read the full decision (German)

Related phrases

Decode your entire reference letter

Upload your Arbeitszeugnis and get your overall Swiss grade, the number of issues found and a short legal assessment – explained in English.

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Read this entry in German: Bedeutung von „Verhalten gegenüber der Geschäftsleitung war jederzeit vorbildlich“