A
Swiss reference letter code

„geselligen und umgänglichen Mitarbeiter“

What this German phrase in your Swiss Arbeitszeugnis (employment reference letter) really says about you – and which grade it hides.

Literal translation vs. real meaning

Literal translation (what DeepL tells you)

“...sociable and affable employee...”

What Swiss HR actually reads

This points to excessive alcohol consumption during working hours or talkativeness that hindered work.

Hidden rating

Weak / Poor (grade 2.0)

German rating: Schwach / Mangelhaft (Note 2.0)

2.0
Swiss grade (1–6, 6 = best)

What it means in detail

Highlighting an employee's sociable nature in a Swiss reference is a strong red flag. HR professionals read this as a coded warning about a worker who wasted time chatting or had workplace drinking issues. This represents a severely weak grade of 2.0 on the Swiss 1-6 scale.

How to fix it

The employee should object in writing and demand replacing this double-bottomed phrase with standard professional performance evaluation clauses.

Suggested wording (German, for your HR department)

Es wird empfohlen, beim Arbeitgeber schriftlich Einsprache zu erheben und die Ersetzung der Formulierung durch eine klar positive Leistungsklausel (z.B. „erledigte die Aufgaben stets zu unserer vollen Zufriedenheit“) zu verlangen.

Hidden criticism detected (grade 2.0)

Under Art. 330a of the Swiss Code of Obligations (OR), a reference letter must be true but benevolent. Coded downgrades rarely come alone – the same letter often contains further codes or omissions.

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Relevant court decision

Goodwill vs. duty of truth

BGE 136 III 510, E. 4.1

The Federal Supreme Court describes the two poles of a Swiss reference letter: it should support your career and therefore be worded benevolently, but it must also give future employers a faithful picture – so it has to be true and complete.

„Ein solches qualifiziertes Zeugnis bzw. Vollzeugnis soll einerseits das berufliche Fortkommen des Arbeitnehmers fördern und deshalb wohlwollend formuliert werden. Andererseits soll es künftigen Arbeitgebern ein möglichst getreues Abbild von Tätigkeit, Leistung und Verhalten des Arbeitnehmers geben, weshalb es grundsätzlich wahr und vollständig zu sein hat.“

Unofficial translation: “Such a qualified reference letter should, on the one hand, support the employee’s career and therefore be worded benevolently. On the other hand, it should give future employers as faithful a picture as possible of the employee’s activity, performance and conduct, which is why it must in principle be true and complete.”

Read the full decision (German)

Related phrases

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Upload your Arbeitszeugnis and get your overall Swiss grade, the number of issues found and a short legal assessment – explained in English.

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Read this entry in German: Bedeutung von „geselligen und umgänglichen Mitarbeiter“