„Bei den Mitarbeitern und Kollegen war sie wegen ihrer toleranten und umgaenglichen Art sehr geschaetzt“
What this German phrase in your Swiss Arbeitszeugnis (employment reference letter) really says about you – and which grade it hides.
Literal translation vs. real meaning
Literal translation (what DeepL tells you)
“...She was very much appreciated by employees and colleagues for her tolerant and personable nature...”
What Swiss HR actually reads
Deliberately omitting superiors while emphasizing popularity with peers indicates a lack of loyalty to management (grade 3.5 on the Swiss 1-6 scale).
Hidden rating
Insufficient (Grade 3.5)
German rating: Ungenügend (Note 3.5)
What it means in detail
In Swiss employment references, conduct must be rated in hierarchical order (superiors, peers, subordinates). Leaving out superiors while praising peer popularity triggers eloquent silence ('beredtes Schweigen'), implying conflict with leadership or forming coalitions against management. This results in an unsatisfactory grade 3.5.
How to fix it
It is recommended to formally request a written amendment from the employer to include conduct towards superiors.
Suggested wording (German, for your HR department)
Es wird empfohlen, beim Arbeitgeber schriftlich Einsprache zu erheben und die Ersetzung der Formulierung durch eine klar positive Leistungsklausel (z.B. „erledigte die Aufgaben stets zu unserer vollen Zufriedenheit“) zu verlangen.
Hidden criticism detected (grade 3.5)
Under Art. 330a of the Swiss Code of Obligations (OR), a reference letter must be true but benevolent. Coded downgrades rarely come alone – the same letter often contains further codes or omissions.
Check your whole certificate freeTelling silence & social conduct
Verwaltungsgericht ZH VB.2019.00365 vom 9. Mai 2020, E. 2.4
The Administrative Court of the Canton of Zurich describes the practice of “telling silence” (beredtes Schweigen): if a quality that would normally be mentioned is left out, the reader concludes that it is missing. Leaving out one group of people when describing conduct (e.g. superiors) is generally read as a hint at negative behaviour.
Read the full decision (German)„Darunter gehört, wenn etwa bei der Verhaltensbeurteilung nur das Verhalten zu Mitarbeitern und Kunden erwähnt wird, nicht aber jenes zu Vorgesetzten.“
Unofficial translation: “This includes, for example, a conduct assessment that mentions behaviour towards co-workers and customers, but not towards superiors.”
Related phrases
- wegen ihrer geselligen Art bei den Kollegen sehr geschätztInsufficient (grade 3.5)3.5
- wegen seiner geselligen Art bei Kollegen geschätztWeak / Poor (grade 3.0)3.0
- wegen seiner geselligen Art im Kollegenkreis sehr geschätztWeak / Unsatisfactory (grade 3.0)3.0
- Wegen seiner geselligen Art war er im Kollegenkreis sehr geschätztWeak / Poor (Grade 3.0)3.0
Decode your entire reference letter
Upload your Arbeitszeugnis and get your overall Swiss grade, the number of issues found and a short legal assessment – explained in English.
Check your whole certificate freeRead this entry in German: Bedeutung von „Bei den Mitarbeitern und Kollegen war sie wegen ihrer toleranten und umgaenglichen Art sehr geschaetzt“