„[Auslassung]: Fehlendes Bedauern und fehlender Dank am Ende“
What this German phrase in your Swiss Arbeitszeugnis (employment reference letter) really says about you – and which grade it hides.
Literal translation vs. real meaning
Literal translation (what DeepL tells you)
“[Omission]: Missing regret and thanks at the end”
What Swiss HR actually reads
Omitting thanks and regret in the closing formula is viewed in practice as a negative signal, though it cannot be legally enforced.
Hidden rating
Insufficient (Grade 3.5)
German rating: Ungenügend (Note 3.5)
What it means in detail
While the absence of gratitude and regret signals dissatisfaction to Swiss HR readers, employees have no legal right to demand them (BGer 4C.36/2004; BVGer A-364/2022). The lack of these courtesy statements places the overall impression at a grade of 3.5.
How to fix it
The employee may politely ask the employer to add standard closing expressions of thanks and regret, though there is no actionable legal entitlement to enforce it.
Suggested wording (German, for your HR department)
Der Arbeitnehmer sollte schriftlich die Ergänzung der fehlenden Zeugnispassage verlangen, da beredtes Schweigen eine versteckte Abwertung darstellt.
Hidden criticism detected (grade 3.5)
Under Art. 330a of the Swiss Code of Obligations (OR), a reference letter must be true but benevolent. Coded downgrades rarely come alone – the same letter often contains further codes or omissions.
Check your whole certificate freeTelling silence & social conduct
Verwaltungsgericht ZH VB.2019.00365 vom 9. Mai 2020, E. 2.4
The Administrative Court of the Canton of Zurich describes the practice of “telling silence” (beredtes Schweigen): if a quality that would normally be mentioned is left out, the reader concludes that it is missing. Leaving out one group of people when describing conduct (e.g. superiors) is generally read as a hint at negative behaviour.
Read the full decision (German)„Darunter gehört, wenn etwa bei der Verhaltensbeurteilung nur das Verhalten zu Mitarbeitern und Kunden erwähnt wird, nicht aber jenes zu Vorgesetzten.“
Unofficial translation: “This includes, for example, a conduct assessment that mentions behaviour towards co-workers and customers, but not towards superiors.”
Related phrases
- [Auslassung]: Fehlendes Bedauern und fehlender Dank am Ende des ArbeitszeugnissesInsufficient (grade 3.5)3.5
- [Auslassung]: Fehlendes Bedauern und fehlender Dank am Ende des ZeugnissesInsufficient (grade 3.5)3.5
- [Auslassung]: Fehlender Dank und fehlendes BedauernInsufficient (grade 3.5)3.5
- [Auslassung]: Fehlendes Bedauern und fehlender DankInsufficient (grade 3.5)3.5
Decode your entire reference letter
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Check your whole certificate freeRead this entry in German: Bedeutung von „[Auslassung]: Fehlendes Bedauern und fehlender Dank am Ende“