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Swiss reference letter code

„[Auslassung]: Fehlende Beurteilung der Arbeitsqualität, Arbeitsergebnisse und Fachkompetenz“

What this German phrase in your Swiss Arbeitszeugnis (employment reference letter) really says about you – and which grade it hides.

Literal translation vs. real meaning

Literal translation (what DeepL tells you)

“[Omission]: Missing evaluation of work quality, work results and professional competence”

What Swiss HR actually reads

Omitting a rating of work quality, results, and competence is read as eloquent silence ('beredtes Schweigen'), implying that performance was inadequate (grade 3.5 on the Swiss 1-6 scale).

Hidden rating

Insufficient (grade 3.5)

German rating: Ungenügend (Note 3.5)

3.5
Swiss grade (1–6, 6 = best)

What it means in detail

A full reference ('Vollzeugnis') must evaluate both performance and conduct pursuant to art. 330a CO and Supreme Court precedent (BGE 129 III 177). When crucial performance criteria such as quality and competence are completely omitted, Swiss HR professionals conclude that the employee's work was deficient (Verwaltungsgericht ZH VB.2019.00365). Silence on core performance duties functions as a negative evaluation.

How to fix it

The employee should request in writing that the missing evaluation of work quality and competence be inserted, as this omission creates a hidden devaluation.

Suggested wording (German, for your HR department)

Der Arbeitnehmer sollte schriftlich die Ergänzung der fehlenden Zeugnispassage verlangen, da beredtes Schweigen eine versteckte Abwertung darstellt.

Hidden criticism detected (grade 3.5)

Under Art. 330a of the Swiss Code of Obligations (OR), a reference letter must be true but benevolent. Coded downgrades rarely come alone – the same letter often contains further codes or omissions.

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Relevant court decision

Telling silence & social conduct

Verwaltungsgericht ZH VB.2019.00365 vom 9. Mai 2020, E. 2.4

The Administrative Court of the Canton of Zurich describes the practice of “telling silence” (beredtes Schweigen): if a quality that would normally be mentioned is left out, the reader concludes that it is missing. Leaving out one group of people when describing conduct (e.g. superiors) is generally read as a hint at negative behaviour.

„Darunter gehört, wenn etwa bei der Verhaltensbeurteilung nur das Verhalten zu Mitarbeitern und Kunden erwähnt wird, nicht aber jenes zu Vorgesetzten.“

Unofficial translation: “This includes, for example, a conduct assessment that mentions behaviour towards co-workers and customers, but not towards superiors.”

Read the full decision (German)

Related phrases

Decode your entire reference letter

Upload your Arbeitszeugnis and get your overall Swiss grade, the number of issues found and a short legal assessment – explained in English.

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Read this entry in German: Bedeutung von „[Auslassung]: Fehlende Beurteilung der Arbeitsqualität, Arbeitsergebnisse und Fachkompetenz“